Responsible Gaming

At karim group Responsible Gaming
Safe & Healthy Gaming Experience

We believe gaming should be a source of entertainment, not stress. Every responsible gaming tool at karim group is in your hands.

18+
Age Restriction
24/7
Support Services
100%
Personal Control
Limit Options

Our commitment: keeping your gaming experience safe, transparent, and responsible at all times.


Our Protection Tools

Responsible Gaming Key Features

Karim group puts every player in full control of their own gaming experience.

Set a Deposit Limit

You can set your own daily, weekly, or monthly deposit limits. There's no way to go over your budget.

Session Time Limit

Keep your play sessions in check. Automatic reminders and logout after a set time will help you take regular breaks.

Self-Exclusion Feature

You have the option to close your account temporarily for a set period or permanently. The decision is entirely yours.

Reality Check

Regular summaries of your gaming time and spending are shown at intervals so you can stay informed.

Loss Limit

Play stops automatically once your losses reach a set limit. Protect yourself from financial harm.

24/7 Support

If you ever experience a problem with gaming, reach out to our support team at any time. We are always here for you.


Last updated: January 2026 — karim group Responsible Gaming Policy
1 What is responsible gaming and why does it matter?

Responsible gaming means treating gaming as a controlled, mindful form of entertainment. karim group believes every player's experience should be enjoyable, stress-free, and financially safe.

Online gaming is growing rapidly in Bangladesh, and so is the risk of gaming addiction. That's why karim group provides responsible gaming tools and guidelines to help you stay informed and safe.

When gaming goes beyond entertainment and starts affecting your daily life, relationships, or financial stability, that is when problems arise. Our goal is to ensure that situation never happens.

Please note: Gaming should be a source of fun. Play for enjoyment, not in pursuit of winnings. Whenever you feel gaming is getting out of control, reach out to us right away.

Karim group's responsible gaming policy is built to international standards. Player wellbeing is our top priority.

2 How to Set Limits and Use Them Effectively

At karim group, you can set responsible gaming limits in several ways to stay in control. Any limit you set takes effect immediately.

  • 1
    Log in to your account — Go to your profile settings and find the "Responsible Gaming" section.
  • 2
    Set Your Deposit Limit — Set your budget on a daily, weekly, or monthly basis.
  • 3
    Set a Session Time Limit — Decide how long you'll play in one session. You'll receive a notification when your time is up.
  • 4
    Set a Loss Limit — Play will stop automatically once your losses exceed the set amount.
  • 5
    Enable Reality Check — Set reminders to review your gaming stats at regular intervals.

Limit reductions take effect immediately. However, increasing a limit comes with a 24-hour waiting period, giving you time to reconsider.

Creating a budget plan is the most important part of responsible gaming. Only spend money on gaming that you can afford to lose without it affecting your life.

3 Recognising the Signs of Problem Gaming

Gaming addiction develops gradually and can be hard to recognize early on. Watch out for these warning signs:

Spending beyond your budget but unable to stop
Playing more to chase your losses
Feeling restless or irritable when not gaming
Hiding your gaming from family or friends
Unable to focus on work or studies
Irregular sleep or eating habits
Borrowing money or selling assets to fund gaming
Tried to stop multiple times but couldn't

If you notice two or more of the signs above, contact our support team without delay or consider activating the self-exclusion option.

Ask yourself: is gaming enriching my life or harming it? An honest answer will point you in the right direction.

4 Taking a Self-Exclusion or Time Out

Sometimes the best decision is to take a break. As part of responsible gaming at karim group, three options are available:

  • Cooldown Period: You can temporarily suspend your account for anywhere from 24 hours to 30 days.
  • Long-Term Self-Exclusion: Take a break from gaming for 1 to 5 years.
  • Permanent Closure: If you feel gaming isn't right for you, your account can be permanently closed.

While self-exclusion is active, we will not send you any marketing messages or promotional emails. This decision remains completely confidential.

Your account does not reactivate automatically when self-exclusion ends. You must submit a request voluntarily and complete a 7-day waiting period.

5 Protection of Minors

Only individuals aged 18 or above may open an account at karim group. We maintain strict age verification procedures.

  • Your national ID or proof-of-age document is verified at the time of registration.
  • Suspicious accounts may be asked to provide documents for re-verification at any time.
  • Keep devices out of reach of any underage family members.
  • Never share your login credentials with anyone.

If you suspect a minor is using your account, change your password immediately and let us know.

6 Financial Safety & Budget Planning

Financial awareness is the most important aspect of responsible gaming. karim group always advises players to treat gaming as a leisure expense, not an investment.

  • Only spend a fixed portion of your monthly income on gaming.
  • Never use money set aside for living expenses, bills, or debt repayments on gaming.
  • Avoid gaming with a credit card or borrowed money.
  • Track your gaming spending each month and compare it against your budget.

Winning is never guaranteed. Every game carries a risk of loss. Only spend what you can afford to lose without it affecting your daily life.

7 Mental Health & Well-being

Gaming and mental health are closely connected. People sometimes turn to gaming to escape stress, loneliness, or depression. While it may offer temporary relief, it can make underlying issues worse over time.

  • Gaming is never a solution to mental health problems — seek professional support instead.
  • Spend time with family and friends, and keep up your social connections.
  • Regular exercise, adequate sleep, and a balanced diet all support good mental health.
  • Take part in other hobbies and activities outside of gaming.
8 How to Access Support & Assistance

You are not alone. karim group's support team is always ready to help with any gaming-related concerns. You can also reach out to specialist professionals for dedicated counseling.

  • Karim group support: reach us anytime via Live Chat directly from your account.
  • Let the people close to you know about your gaming habits.
  • Seek advice from a mental health professional if needed.

Asking for help is not a sign of weakness — it takes courage. karim group is here for you.


Self-Assessment

Yourself Check

Ask yourself the following questions and answer them honestly.

Question Yes No
Are you spending beyond your set budget? Warning Good
Placing more bets to chase your losses? Warning Good
Is gaming cutting into your time with family? Warning Good
Finding it hard to stop gaming? Warning Good
Is gaming affecting your work or studies? Warning Good
Are you lying about your gaming habits? Warning Good

If you answer "Yes" to two or more questions, please contact karim group's support team or use the self-exclusion option.


Frequently Asked Questions

About Responsible Gaming Questions & Answers

Log in to your account, then go to the "Responsible Gaming" section in your profile settings. From there you can set deposit limits, loss limits, session time limits, and reality checks. Any reduction in limits takes effect immediately.

karim group offers self-exclusion ranging from 24 hours up to 5 years, as well as a permanent closure option. While self-exclusion is active, no promotional messages are sent and any attempt to open a new account is blocked.

No. Opening an account at karim group is strictly prohibited for anyone under 18. Age verification is enforced at registration. If a minor attempts to open an account, it will be closed immediately and any deposited funds will be returned.

Our 24/7 support team is always on hand. Reach us via Live Chat and we can help you set limits, activate self-exclusion, or close your account. If professional counseling is needed, we can connect you with the right organization.

No. Under responsible gaming rules, any request to increase a limit is subject to a 24-hour waiting period, giving you time to reconsider. Reducing a limit, however, takes effect immediately.

Yes. Information about your self-exclusion, limits, or requests for support is completely confidential. Under karim group's privacy policy, this information is never shared with third parties.

Start Responsible Gaming

Play Safe, Play Smart

Enjoy all the responsible gaming features at karim group. Register today, set your gaming limits, and start playing safely.

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