Karim group's Terms and Conditions
Fully in Bengali

Welcome to karim group. By using this website and application, you agree to abide by all Terms & Conditions set out below. These terms constitute a legally binding agreement between karim group and its users.

Karim group is a licensed online gaming and betting platform operating under international gaming authority regulations. Our services are available only in regions where online gaming is legally permitted. It is the user's sole responsibility to ensure compliance with the laws of their own jurisdiction.

By using this platform, you confirm that you are at least 18 years old and are voluntarily and knowingly accessing these services. All services provided by karim group are for entertainment purposes — they should not be treated as a guaranteed source of income.

To open an account with karim group, you must meet the following requirements:

• You must be 18 years of age or older.
• Each person may operate only one account. Creating multiple accounts is strictly prohibited.
• You must provide accurate and genuine information during registration — incorrect details may result in account termination.
• Keeping your account password confidential is entirely your responsibility.
• Accounts may not be shared with or operated on behalf of another person.

Karim group may request additional documents for identity verification at any time. Withdrawals may be delayed until verification is complete. This is done solely for your security.

The following rules apply when making a deposit at karim group:

• Deposits must be made from a payment account registered in your own name.
• The minimum deposit amount is BDT 100 and the maximum single deposit is BDT 50,000.
• Accepted payment methods: bKash, Nagad, Rocket, and approved bank transfers.
• Funds sent from third-party accounts will not be accepted and will be returned.
• Deposits are usually credited within 5 minutes; if delayed, please contact support.

Karim group monitors all transactions for suspicious activity. Any attempt to deposit funds from illegal sources or engage in money laundering will result in immediate account termination and referral to the relevant authorities.

Karim group follows the rules below for withdrawing winnings:

• Your account must be fully verified before a withdrawal can be processed.
• Withdrawals can only be made to the same payment method used for the deposit.
• The minimum withdrawal amount is BDT 500 and the daily maximum is BDT 1,00,000.
• To withdraw winnings earned from a bonus, the specified wagering requirements must be met.
• Withdrawals are typically processed within 15 minutes to 24 hours.

Karim group offers a range of bonuses and promotions. Each offer comes with its own terms, which are detailed on the relevant offer page. General bonus conditions include:

• Welcome Bonus: Applies to new members on their first deposit only. One-time offer.
• Wagering Requirement: Bonus amounts typically require 10x–30x wagering before a withdrawal can be made.
• Duration: All bonuses have an expiry date; any bonus that is not used within the validity period will be cancelled.
• Game Restrictions: Some bonuses are restricted to specific games; see the offer page for details.
• Misuse: If bonus system abuse is detected, the bonus will be forfeited and the account will be terminated.

Karim group reserves the right to modify or cancel any bonus offer at any time. In any dispute relating to bonus offers, karim group's decision shall be final.

The following rules apply when placing bets on karim group:

• Once a bet is placed and confirmed, it cannot be changed or cancelled.
• If a bet is left incomplete due to a system error or loss of internet connection, karim group will make a decision based on server logs.
• If an event is cancelled, the stake will be refunded.
• Karim group reserves the right to void any bet placed at incorrect or erroneous odds.
• Official results apply to all Sports Betting.

The following activities are strictly prohibited on karim group and may result in account termination as well as legal action:

• Creating multiple accounts or using another person's account.
• Exploiting or manipulating the bonus system to gain an unfair advantage.
• Attempting to interfere with the system through hacking, malware, or any form of technical manipulation.
• Colluding with other players to manipulate game outcomes.
• Depositing funds from illegal sources or attempting to launder money.
• Intimidating, threatening, or harassing karim group staff.
• Collecting or misusing another user's personal information.

Karim group may temporarily or permanently suspend an account under the following circumstances:

• Violation of the terms and conditions.
• Failure to verify identity or providing incorrect information.
• If an account has been inactive for an extended period (12 months or more).
• When a self-exclusion requested by the user takes effect.

Users may also request account closure at any time. Any valid balance remaining at the time of closure will be returned — but only via a verified payment method.

Karim group takes the privacy of your personal information very seriously. Any data we collect is used solely for service delivery, identity verification, and security purposes.

• Your information is never sold to third parties.
• All data is protected with SSL encryption.
• Your information is not disclosed to authorities unless required by law.
• You have the right to request deletion of your personal data.

For more details, visit our Privacy Policy Read the page.

Karim group believes gaming is entertainment — not a financial solution. We are committed to promoting responsible gaming for the well-being of all our users.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Cooling-Off Period: You can temporarily suspend your account for a specified period.
• Self-Exclusion: You can take a permanent break from gaming.
• Reality Check: You will receive session reminders at set intervals.

To learn more about gaming addiction or to get help, visit our Responsible Gaming View page.

Any dispute between karim group and a user will be resolved through the following process:

• Please contact karim group's customer support directly in the first instance.
• The support team will review your issue and respond within 72 hours.
• If the issue remains unresolved, it can be escalated to senior management.
• In disputes regarding game outcomes, server logs shall be considered conclusive evidence.

Funds related to an ongoing dispute may be temporarily placed on hold. karim group is committed to resolving all disputes in a fair and transparent manner.

Karim group reserves the right to modify these Terms & Conditions, in part or in full, at any time. When changes are made:

• Users will be notified of significant changes at least 7 days in advance.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you do not agree to the new terms, you may request to close your account.